Assembly

When your customers need a hand our assembly service is there. There are many reasons why your customers may not want to build their own furniture. For many busy families finding the time to assemble just a single piece of flat pack furniture can be really tough, let alone a whole new bedroom set. A recent Mintel bedrooms survey revealed that 20% of online respondents actively disliked building furniture or felt they made a bad job of it.

We believe that providing your customers with a professional and affordable assembly service can help expand your market reach and enable your customers to buy larger and more frequent furniture purchases. 

Established in 2005, Unflatpack UKInstallation Ltd has assembled flat-pack furniture in-home for thousands of happy customers across the UK. We believe that an assembly service is the last part of the customer furniture journey and has to be delivered when promised, to the highest standards.

Our network of over 140 background checked uniformed fitters have all attended and passed our Unflatpack Academy in house training across the UK. Personally delivered training is backed up by regularly updated online teaching materials and ‘work shadowing’ of experienced fitters in the field. Combined with regular
customer back checking by telephone and site visits we have created a framework to deliver a consistent first class customer experience and furniture assembly service across the UK.


 

UKInstallation Assembly Services

Unflatpack UKInstallation are the nominated assembly partner for ISM Furniture Services. Their UKInstallation brand is designed to be recommended by third parties and is retailer neutral and customer friendly. ISM will handle the booking process direct with the customer and requests are uploaded and processed through the ISM Furniture Services Job Management System (JMS). We ensure that customers are regularly updated and that fitters turn up when expected to carry out an agreed list of assembly tasks.

When your customers choose Unflatpack UKInstallation to build their furniture they get the product they fell in love with assembled to the manufacturer’s specification without any unwanted hassle or fuss.

Unflatpack UkInstallation:
If it comes in a box, we build it!